"They have the nicest drive thru employees! It may be really slow service but a friendly smile will win me over every time! I love thier shakes, skinny fries and those yummy baked beans!" - 8/12/2007 8:33:55 PM
"I've only eaten there once, won't go back. My uncle enjoyed his chili but my meal was mediocre at best. I don't remember any problems with the service." - 8/1/2007 11:45:49 AM
"Steak & Shake is very hit and miss. I've been there and gone inside and my table had all their food in 3 or 4 minutes, very quick, other times I've had to sit in the drive-through for 20 minutes. The good experiences outweigh the bads, though." - 7/31/2007 9:45:36 AM
"If they had a drive through window on Olive Garden you people would cry that it was slow. Well no fake. Like every other Steak & Shake I have been to the one in Middletown can take a few minutes to get your order ready but that's what you should expect for a restaurant of this type. So I say it’s worth the buck. The French fries rule !" - 7/31/2007 9:35:18 AM
"Steak and Shake Rules, but I do not believe it falls into the category of a fast food restaurant. They probably should not have a drive through at all, they should do it like Penn Station, call ahead, order your food and then drive through and pick it up. Here is a clue for you, if you go inside and it takes 15 minutes to get your Steak and Shake, it’s going to take 15 minutes outside. Quit complaining and go get a quick nasty shake and burger from McDonald’s " - 7/30/2007 5:26:43 PM
"I love steak and shake, although i admit their service can be slow at times. I wouldn't use the drive-through, i prefer to go inside." - 7/30/2007 3:23:01 PM
"I love Steak & Shake, but can anyone say HORRIBLE SERVICE? They have the slowest drive through in the world. Now I understand they make the food fresh and blah blah blah, but let's get serious. I sat in drive through one night for nearly 30 minutes, and it was just me and one other car! What on earth took so long? Now the food was fresh, but by that time I was out of the notion to eat it." - 7/28/2007 4:06:16 PM